Referral
08/23/2023

TRAC-IT Update 2023-08-23

Local System Managers, Contract Agencies and Independent Contractors:

Please note the following TRAC-IT updates and reminders.

Reminder about PII – Please do not send personally identifiable information (PII), like the child’s name, when communicating with the Support Desk.

Enhancements: What’s New 

  • The following have been added to the dropdown list of service coordination activities:
    • Facilitating initial IFSP meeting 
    • Facilitating annual IFSP meeting 
  • You can now indicate if a service coordination activity was …
    • A family contact 
    • Conducted with the child present 
    • Not billable 

Enhancements: Coming Soon – You will be able to edit event dates on event tasks for all tasks except Assessment for Service Planning (coming later) 

Referral Outcomes by Referral Source Report – There is an error in how children who “will receive services” are pulling to this report. SSG is working to correct the report logic, and we expect the report will be fixed by next week. 

TRAC-IT Platform Update – TRAC-IT runs on a technology platform called Casetivity, and SSG plans to deploy a new release soon (similar to how our cellphones get updates). Casetivity 23.1 brings a variety of features together that improve end user experience and set the stage for future capabilities. One update includes easier search/data entry with type-ahead and field editing abilities. An end user will need less time to find or enter data in structured fields (such as drop-downs). Improved cascading merge logic allows for better deduplication. Casetivity 23.1 also includes important bug fixes and regular security updates. This update will occur outside of business hours, and there will be a message in the banner of TRAC-IT alerting users a few days before this update will occur. 

Updated Data Dictionary – SSG has provided an updated Data Dictionary to align the field names to the schema names and to add a new tab that outlines the schema’s entity relationships. These changes are to assist those building EHR uploads in referencing information across documents. There is no change to required fields or any other aspect of TRAC-IT. The updated Data Dictionary has been posted to the TRAC-IT documents section of our website: TRAC-IT Documents — Infant & Toddler Connection of Virginia (itcva.online)