TRAC-IT Update 2024-02-08

Local System Managers, Contract Agencies and Independent Contractors:

Please note the following updates and reminders:

Extract Updates:

• The Client Extract has been updated to include the Billing Number (your local record number if you choose to enter one); and
• The Provider Extract has been updated to include the practitioner’s certification dates.

Support Desk Tickets: When submitting email tickets to the TRAC-IT Support Desk, please do not copy Part C Office staff on those emails. This will help us avoid confusion about who should respond. Kyla and Richard have access to view all support desk tickets, and the Support Desk directly contacts us for any that have policy or practice implications. Your TA and/or Monitoring Consultant also will be brought in, as needed.

Coming Soon: TRAC-IT will soon have a personalized reporting feature for the Client Extract that will allow you to develop and run your own reports with the information you select from that extract. For instance, you could run a report to see just the children who were discharged during a specific date range and their discharge reasons; and you could save that report structure to run again another time for a different date range. We will provide more information and support for using this new feature once it is available.