2024-03-01

Local System Managers, Contract Agencies and Independent Contractors:

Please note the following TRAC-IT updates.

Reason for Late Ad hoc Task and Timeliness Dashboard Tile – Service coordinators have a new Timeliness dashboard tile, which provides a list of services that were added more than 40 days ago to the IFSP but do not have a completed contact note or timeliness reason entered in TRAC-IT. A companion “reason for late” ad hoc task has been added as well. Together these additions improve visibility to the timeliness of services and allow service coordinators to add a late reason as soon as the 30-day timeline is exceeded.

Transition Logic Errors – In continuing our work with SSG to clarify transition reason for late tasks at discharge, we have discovered two logic errors:

• TRAC-IT is requiring a timeliness reason for VDOE notification even if the family opted out.
• TRAC-IT is requiring a timeliness reason even when the box is checked indicating the family declined a conference.

SSG is working to correct this logic as quickly as possible, and we apologize for the inconvenience. In the meantime, please select family scheduling preference when discharging a child with these circumstances.